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Frequently Asked Questions

Find answers to common questions about our services, processes, and capabilities

Getting Started

Our minimum order quantities vary depending on the product type and complexity. Generally, our MOQ is 5000 for custom formulations and can be lower for stock formulations. Contact us to discuss your specific needs.

The timeline varies based on complexity, but typically ranges from 8-16 weeks from initial concept to first production run. This includes formulation development, testing, packaging design, and pilot production. Rush timelines may be available for certain projects.

We offer both! We have a library of pre-developed, market-ready stock formulations for quick launches, and we also specialize in custom formulation development tailored to your specific brand vision and requirements.

We manufacture a wide range of personal care products including skincare (serums, creams, cleansers), haircare (shampoos, conditioners, treatments), body care (lotions, scrubs, oils), and specialty products. If you have a specific product in mind, contact us to discuss feasibility.

Quality & Compliance

We are cGMP compliant, FDA registered, and OTC licensed. We also offer support for various third-party certifications including Cruelty-Free, Vegan, and USDA Organic products.

We implement comprehensive quality control at every stage: raw material testing, in-process monitoring, finished product testing, stability studies, and microbiological testing. Every batch is fully documented and traceable.

Yes! We have experience with FDA regulations (USA), EU Cosmetics Regulation, Health Canada requirements, and other international standards. We can assist with documentation, testing, and compliance strategies.

Yes, we conduct both accelerated and real-time stability testing to ensure your products maintain quality throughout their shelf life. This is included in our comprehensive quality assurance program.

Services & Capabilities

Yes! We offer packaging consultation and can connect you with our network of design partners. We also assist with packaging component sourcing, labeling compliance, and integration into the manufacturing process.

While our core expertise is in formulation and manufacturing, we offer strategic guidance on product positioning, market trends, and go-to-market strategies. We can also connect you with our network of industry partners for comprehensive brand support.

Yes, we provide climate-controlled warehousing for your finished product inventory. This allows you to maintain optimal storage conditions and manage your inventory efficiently.

Absolutely! We welcome facility tours by appointment. This is a great opportunity to see our operations firsthand, meet our team, and discuss your project in detail. Contact us to schedule a visit.

Pricing & Payment

Costs vary significantly based on product complexity, ingredients, packaging, and order quantities. We provide detailed quotes after understanding your specific requirements. Contact us for a free consultation and pricing estimate.

Typically, we require a deposit upon project initiation, with the balance due before shipment. Specific payment terms can be negotiated based on order volume and established partnership agreements.

For custom formulations, there may be development fees depending on the complexity and testing requirements. Stock formulations typically have lower or no development fees. We provide transparent pricing with no hidden costs.

Production & Timeline

After formulation approval, production lead times typically range from 4-8 weeks depending on product complexity, order size, and current production schedule. We provide detailed timelines during the quoting process.

We understand the need for flexibility and can often accommodate rush timelines for an additional fee, subject to our current production capacity. Contact us to discuss your specific timeline requirements.

Yes! Our flexible production capabilities allow us to scale from pilot batches to full commercial production. As your brand grows, we grow with you.

Still have questions?

Our team is here to help. Get in touch and we'll respond within 24 hours.